News & Events
OPEN LATE (3-6 PM) Wednesday 3/29!
When: March 29th, 2017
Due to a tour and presentation happening at WCHS, we will open @ 3pm, later than normal, on Wednesday, March 29th. We will resume normal business hours after our delayed opening.
WCHS has very limited staffing and space. We are unable to give adequate customer service while this tour/presentation is going on. We apologize for any inconvenience this may cause.
Please e-mail (firstname.lastname@example.org) or call (509.332.3422) if you have any questions or concerns.
WCHS Hiring FT ACA/AC
WCHS hiring FULL TIME Animal Care Attendant/Adoption Counselor
Open until filled
The Whitman County Humane Society, a no-kill and non-profit
facility located in Pullman, WA, is seeking an experienced full-time (37-40
hours weekly) animal care attendant to help care for over 500 animals annually.
Animal Care Attendant/Adoption Counselor
Date of last modification: March 28th, 2017
To work in concert with the Shelter Director and WCHS Board of
Directors in order to fulfill the mission of the organization and provide for
the welfare and care of animals in our charge.
To assist with the management of the daily operations of the WCHS
animal shelter/animal adoption facility, to ensure operations run smoothly and
efficiently in accordance with established procedures, policies, city
ordinances, state & federal laws & regulations. Must ensure facility is
maintained in a sanitary and safe fashion to protect the health of the animals,
staff, and visitors. Must also have a clean driving record as employee may be
responsible for driving the shelter vehicle.
To ensure biosecurity and containment is maintained in the animal
shelter facility to protect the health of both animals and people. This would
include following proper quarantine and isolation procedures for animals
suspected of having contagious, infectious and/or zoonotic diseases, providing
proper disinfectants, cleaning utensils, and personnel protective equipment to
prevent spread and further infections, seeking advice and guidance from
veterinary and public health officials when animals are suspected of having
diseases which may be a public health concern. Assist veterinarian and/or
veterinary students with exams, vaccinations, collecting stool samples, and
blood collection. Perform FeLV/FIV tests.
Supervise volunteers on a daily basis. This includes training,
overseeing, answering questions, and continuing education. Candidate must be
willing and able to work outside of normal shift hours to provide back-up care
for animals if required.
To ensure animals in our charge are cared for daily to include
proper feeding, watering, shelter and monitoring for signs of disease, injuries
and abnormal behavior and to maintain all animals in a clean comfortable living
environment. To provide for all animalís physical and emotional needs.
To provide proper socialization and training of WCHS animals to
increase their adoptability. Training and socializing practices are to be in
accordance with accepted humane handling techniques and advice from
WCHS-approved animal behavior specialists.
To survey all animals on a regular basis for signs of stress,
illness, injury, aggressive tendencies (either towards humans or other animals)
and abnormal behaviors. Must work cooperatively and professionally with
WCHS-approved veterinary staff and City of Pullman animal control/law
enforcement personnel to ensure animals are provided proper medical and
handling care. Must report any significant physical, behavioral or emotional
issues regarding shelter animals to the Shelter Director or Assistant Director.
To promote and facilitate adoption of all WCHS animals. This
includes providing excellent customer service to all visitors and those
contacting the shelter, providing accurate information about adoptable animals,
insuring web-based list (Petango, PetFinder and Facebook) of adoptable animals
is kept up-to-date, reviewing all adoption agreements and animal records for
accuracy and completeness prior to release of animal, reviewing adoption policy
on a regular basis so it keeps to the mission, goals and practices of the WCHS.
Also includes working with recognized, professional breed rescue groups and
other humane organizations on possible transfer of certain animals in order to
increase chances of placement with responsible qualified owners.
May need to assist with making appointments, providing safe
transportation to and from surgical facility, providing post-surgical
monitoring and minor first aid to sterilized animals. Report any post-surgery
complications to Shelter Director in an expedient manner. All major, serious
wounds and/or clinical signs of disease require hands-on evaluation by a
licensed veterinarian and/or certified/licensed veterinary technician and need
to be reported to the Shelter Director. All veterinary exams, diagnosis, and
treatments are to be documented in the animalís medical record.
To ensure proper maintenance of shelter facility to keep it a safe
and clean environment for animals, staff, volunteers, and visitors. This
includes facilitating regular maintenance of HVAC, fire protection,
water/plumbing, telecommunications and physical plant systems for the building
& grounds. Also includes ensuring all equipment used in the operations of
the shelter facility is maintained in proper, safe working order. May be
required to perform minor repairs of facility and equipment.
To maintain accurate and complete records for WCHS animals, staff,
volunteers, foster and training programs, adoptions, training and education
programs, safety policies, and facility maintenance as required by WCHS
policies, directives by the Board of Directors, City contracts/ordinances and
state and federal laws. Must be able to word process and use common PC software
programs. Must have the skill and ability to learn how to use the current
shelter software (PetPoint.) Must be able to utilize the internet and
electronic mail to communicate and gain information pertaining to WCHS and
shelter business. Must be able to use telephone, copy/fax machine, as well as
other common office equipment.
To assist visitors with our community outreach programs (SNAP coupons
& Pet Food Bank) with great customer service. Assist current, past, and/or
potential Pooch Park patrons. This is including but not limited to duties such
as answering questions, assisting with applications, providing incident
reports, gate assistance, assuring all applications are following the rules and
regulations of the park, and reporting any issues to the Pooch Park committee.
To communicate effectively with the public, board of directors,
WCHS administrative staff, government officials, veterinary, animal care and
behavioral professionals, media, college students and faculty, members and
donors etc. To work cooperatively with WCHS Administrative Manager on training
and education programs, foster program, and volunteer program.
Minimum qualifications include:
- Previous shelter or animal care experience
- Positive attitude, with excellent customer service skills.
- Willingness to be a team player and collaborate with shelter
staff, medical staff, vet students, volunteers, Pooch Park patrons, and
- Flexible schedule to include weekends and holidays.
- Problem-solving skills and ability to work well with minimal
- A self-starter and the ability to work independently with little
or no direct supervision.
- A strong work ethic and be able to multi-task effectively.
- Dedication and compassion for the well-being of animals.
- Exceptional interpersonal skills, both written and verbal.
- Must be able to work with various personalities and maintain tact
and professionalism at all times.
- Must be able to work effectively in a fast paced, emotionally
- Working knowledge of vaccine protocols, proper animal handling
skills, common disease symptoms, and knowledge of animal behavior and training.
- Experience with giving vaccinations, and implanting microchips.
- Knowledge and experience with general canine and breed specific
behaviors, as well as training dogs out of unwanted behaviors.
- State or university work-study eligibility.
- Experience with PetPoint software.
Submit a resume, 3 references, and a cover letter to:
email@example.com or deliver them in person to 1340 Old Moscow Road,
Pullman, WA 99163.
$11 per hour, insurance-eligible after probationary period.
CLOSED Easter Sunday, 4/16
WCHS will be FULLY closed for the Easter holiday, meaning no volunteer training or dogwalker training will be available that Sunday. Thank you for your understanding!
Wearble Shoe Drive 4/1-5/31
Starting April 1st (no joke), we have an opportunity for you to help us raise
money without actually giving us a cent! We will collect
gently worn/used (or even new) shoes. For every pound of shoe we
receive, we will get 40 cents! Our goal is 100 bags of 25 pairs per
bag. We are looking for community members to help us reach this goal by
May 31st! Can you help us?
staff at firstname.lastname@example.org to get set up with a bag or if you
have questions. Thank you for your support!
Dissmore's Pet Food Drive 4/19-4/25
The next Dissmore's IGA pet food drive will be held the week of April 16! Purchase and donate needed items and leave them at the store for WCHS to pick up at the end of the drive. You'll be shopping locally and supporting WCHS at the same time! WCHS volunteers will also be showing off adoptable pets Saturday, April 22, at the store. Thank you, Dissmore's staff and customers, for your generous support!
Low Cost Pet Microchip Clinic 4/23
When: April 23rd, 2017 | 10 AM - 2 PM (but first come first served) Losing
a pet because of lost or non-existent identification can be a stressful
For a suggested donation of $10, professional staff and volunteers
will implant a 24PetWatch microchip under your petís skin so that you can be
quickly reunited in the event that your pet becomes lost.
Microchips will be
available on a first come, first serve basis, and we ask that all pets be
properly restrained by a leash or in a carrier.
The event will also feature a
raffle and rummage sale with all proceeds benefiting WCHS.
5/7: Dog Day at the Park (Bailey-Brayton Field)
When: Sun 5/7
Mark your calendars for the next Dog Day at the Park (Bailey-Brayton Field) as the Cougars take on the Oregon Ducks! Proceeds from owner-dog tickets benefit WCHS' spay-neuter assistance fund, SNAP! Look for more details including ticket information soon! Thank you WSU Baseball and WSU Athletics Marketing!
Pooch Park Users: Important Information
1) Due to popular demand/request, ONE additional access card (for a total of two) per application will be permitted. An additional card will cost $10. If you are currently a member and would like to add a second card to your application, please reply to this message and we will send you an invoice via Paypal. Alternatively, you may purchase a second card at the shelter, but please note the administrative fee (below) associated with that purchase. New or renewing members will see these options in the online PayPal drop down menu. An online additional card "ONLY" purchase option will soon be made available on the Pooch Park website.
2) Replacement cards are now $10 to match the $10 "additional" card fee.
3) Our shelter staff are now able to provide you with access cards if you choose to apply at the shelter or need a replacement card, but please note the administrative fee below...
4) Access CODES are no longer available. In short, you must have an access card or pay for a daily pass ($5) to enter the park. Monthly access is also no longer available.
5) Access cards will be mailed to the address on your online application within 2-7 days. For faster service, you may pick up a card at the shelter during their open hours (1-6 PM Tuesday-Saturday in February, 1-6 PM Monday-Saturday beginning in March)
6) Any in-person interaction with our shelter staff will incur a $5 administrative fee EXCEPT for purchases of day passes ($5). This fee is meant to offset the fact that time spent serving Pooch Park members is time our staff cannot spend caring for and rehoming our adoptable animals. This fee will support WCHS general operations (e.g., lights, heat and air conditioning, staff pay, etc.) instead of the dog park. For instance, if you forget your access card and want to be let into the park, you will be assessed this $5 fee. If you apply or renew in person, you will also be assessed this $5 fee. For ONLINE APPLICANTS, this fee is BUILT INTO the online PayPal dropdown payment menu if you wish to pick up your access card(s) at the shelter. Please note, in-person service can only be provided when the shelter is open to the public.
7) Because our shelter staff are NOT able to reactivate access cards for existing members, we STRONGLY recommend that you renew ONLINE for the fastest possible service (and to save money). Since processing is done by WCHS volunteers, we recommend that you renew at least one week before your membership expires OR one week before you wish to use the park.
We hope these changes are beneficial for everyone. If you have any questions, please feel free to e-mail email@example.com. Again, thank you for your membership with Pooch Park at Pullman!
Additional Information: www.whitmanpets.org/poochpark